Tenants
Coliving y Flex Living
Live easy, stay free.
What is Coliving?
Your room in shared accommodation
Coliving is a modern way of living designed to foster community, comfort and flexibility. At Kiwi House we offer temporary stays in private rooms with fully equipped shared areas, without the restrictions of traditional renting.
Everything is included in a single price: furniture, utilities, cleaning and maintenance. It’s the ideal solution for young professionals and students looking for a social, simple experience that’s ready to enjoy from day one.
What is Flex Living?
The whole place to yourself
Flex Living offers the same simplicity and flexibility with a focus on complete privacy.
It’s the perfect option for those looking for the full independence of an entire apartment for a temporary stay, without being tied to long-term contracts. All our units are fully furnished, equipped and ready to move into, guaranteeing a stress-free experience in your new home.
Why Kiwi House?
Ubicaciones Premium
Homes in the safest and most vibrant neighbourhoods, with excellent connections to public transport, universities and business districts to make your day-to-day easier.
Comunidad Internacional
Connect with a network of like-minded professionals, students and travellers for an enriching and respectful stay.
Experiencia "Plug & Play"
Simplifica tu vida con espacios totalmente amueblados, suministros, limpieza semanal, mantenimiento y Wifi incluidos en un solo pago. Solo trae tu maleta.
100% digital management
Book, sign your contract and report any issue quickly and transparently through our communication channels.
Soporte y Seguridad
Tranquilidad garantizada con soporte 24/7 para emergencias, acceso controlado y respuesta de mantenimiento en menos de 24 horas.
Design and comfort
Modern, fully equipped spaces and shared areas designed to balance productivity and rest.
kiwi club
Beneficios Kiwi
Kiwi Benefits
FAQs inquilinos
What does my stay at KiwiHouse include?
It includes a fully equipped home, weekly cleaning of shared areas, 24/7 support, utilities up to 50 euros per person, 2 sets of bed linen and towels, maintenance and professional management throughout your stay.
What appliances does the kitchen have?
Fridge, freezer, oven, hob, washing machine, dryer, microwave, kettle, Nespresso coffee machine, toaster.
What does my room include?
All rooms include a key, a bed with plenty of storage space, 2 sets of sheets, a duvet and towels, a wardrobe, a drying rack and a fan. Some also include a desk, a chair and a smart projector.
What does the bathroom offer?
It depends on the room. The bathroom can be private or shared. Each bathroom has storage space for each room, and we ask that the sink is kept clear to keep the space tidy.
Are couples allowed?
Depending on the room, couples may be allowed. Please check the specific details of each listing during the booking process.
Are pets allowed?
Although we love animals, pets are not allowed in our homes.
Who will my housemates be?
They are students or professionals aged 18 to 40, carefully selected to ensure everyone gets along and the house rules are respected.
How do cleaning and supplies work?
Weekly cleaning of shared areas is included. Each guest cleans their own room. We regularly restock all-purpose cleaner, kitchen roll, sponges and cloths. Toilet paper is provided only as a welcome supply.
What documents do I need to book?
Your passport or ID/NIE, your usual address outside the city and, since this is a temporary rental, proof of the reason for your stay (enrolment, a letter from your university or employer, a return ticket…).
On which days do contracts start and end?
KiwiHouse works exclusively with contracts that start on the 1st or 16th and end on the 15th or the last day of each month, lasting between 32 days and 11 months. Your check-in can be after the contract start date and your check-out before its end: you’re free to choose within those dates, with prior notice for better coordination.
What do I need to pay before moving in?
To book: the first month’s rent.
One month before moving in (or when booking, if it’s less than a month away):
- Deposit: equal to one month’s rent.
- Final cleaning.
- Membership: a one-off payment based on the length of your stay.
You’ll see the amounts when you book. Except for the rent, all payments are made only once. All prices include VAT.
How do I pay the monthly rent?
From your tenant portal, by bank transfer or card. Rent is paid in advance, on the last day of the previous month.
Do I need a Spanish bank account?
It’s not required, but it helps: you avoid international fees and get your deposit back faster. If you don’t have one, it’s very easy to open a European account online (for example, Revolut or N26) so you can pay by bank transfer with no surcharge.
Can I cancel my booking before check-in?
Yes, but the booking payment is non-refundable if you cancel, because it holds the room and prevents others from booking it. Once you’re within one month of moving in, the other amounts paid are also forfeited.
Are there set check-in times?
Your room is ready from 3:00 pm. Check-in is free Monday to Friday until 6:00 pm; outside those hours, at weekends and on public holidays there is an extra charge of €50. If your flat has a smart lock, check-in is self check-in and always free, at any time. Access instructions are sent once all payments have been made and the contract is signed.
What happens on my check-in day?
We’ll add you to the flat’s WhatsApp group, give you the access instructions and send you the house rules and the welcome guide, and you’ll find a welcome pack in your room.
What should I do if there's an issue in the flat?
Open a ticket from your tenant portal, with photos or video. The team replies within 24 to 48 hours. If a technician is needed, we arrange the visit and let you know once it’s fixed.
What should I do in an emergency?
Message us on WhatsApp at +34 649 46 49 31. If it’s not urgent, open a ticket from your tenant portal.
What happens if I lose my room or flat keys?
If you lose the keys or don’t return them when you leave, a fee is charged to cover the replacement costs, deducted from your deposit.
Can I have visitors?
Each guest can have up to two visits per week, either to use the shared areas or to stay overnight. Always let your housemates know in advance, so everyone gets along.
Can I change rooms during my stay?
Yes, from the second month and subject to availability. Request it from your tenant portal (Services → Room swap) with at least 31 days’ notice; the change takes place on the 1st or 16th. A reduced check-out cleaning fee applies, you don’t pay a new membership, and your deposit is adjusted to the new room’s price.
What is the Kiwi Club?
Es nuestra comunidad de colivers. Al vivir en KiwiHouse formas parte del Kiwi Club: tienes descuentos en restaurantes, bares, centros de masajes y otros lugares de la ciudad, y de vez en cuando organizamos eventos y actividades para conocer a otros colivers.
Can I extend my stay?
Yes, always subject to availability and up to a maximum total of 11 months. Just let us know in advance.
Can I register my address (empadronamiento)?
Yes, in principle you can register your address at our flats. Even so, check with us first to confirm it for your case.
What is the check-out process and time?
Check-out is by 10:00 am. You can check out on any day within the contract period, and this doesn’t change the rent for the current month. A deep clean and an inventory check are carried out, and you must hand in the keys and leave the room in good condition.
When will I get my deposit back?
Under the contract we have up to 30 days to return it, although we usually return it sooner once the inventory, the condition of the room and utility usage have been checked. It’s returned by bank transfer.